Frequenty asked questions

1. Contact us to set up an account, it will take about 5 minutes.
2. Once you have an account set up with us, you may order by email or by phone.
3. The order deadline for same day delivery or pick-up is 7am. Please place your order by email or phone anytime before 7am. Anything received after that will be delivered the next business day.

If you are looking to order syrups, teas or large quantities of garnishes, please give us a minimum of 24hrs+ notice in order to fulfill those orders.

If you are looking for large bulk orders of juice, please feel free to inquire about more specific timelines and pricing by email or phone.

Please see the next items on how to order by email or by phone:

Send us an email anytime at orders@chasersjuice.com with the following information:

• Your name and business
• Delivery* or Pick-up*
• Date of delivery or pickup
• Name of each product
• Quantity of each product
• Container/Bottle Size of each product

Example:

Call us at (416) 259-1557. If someone is not there to answer your call, follow the instructions to leave a message at the orders desk. Leave a message with the following information:

• Your name and business
• Delivery* or Pick-up*
• Date of delivery or pickup
• Name of each product
• Quantity of each product
• Container/Bottle Size of each product

Example:

Chasers Juice does not add any preservatives or additives to any of our juices! As such, Chasers recommends a shelf life of seven (7) days for the majority of our products and they must be refrigerated when they are not being consumed.

All juices are made fresh, on the morning of your order, to ensure maximum shelf life.

Juices may also be frozen to prolong their life at user discretion (this may not be possible in glass bottles).

Chasers Fresh Juice provides date of expiry on all juices purchased.

At Chasers Juice, we believe fresh is best. Because of this policy, all of our juices are created from fresh fruits, vegetables, herbs and spices. No added sugars, preservatives or flavour enhancers are added to our Chasers Juice blends (with the exception of our in-house made syrups).

Chasers uses only premium, number one fruits. In fact, over 18,000 tons of citrus fruits is juiced daily! Fruits and vegetables are pressed, squeezed, blended and strained continuously to provide you with the smoothest, most delicious drink possible.

We have a select group of juice products that you can choose from that are made with organic produce.

The reason we do not offer and label all of our products as organic is because as well as purchasing organic we also value buying local as much as possible. We do our best to purchase as much local produce as possible and sometimes we cannot purchase local and organic at the same time while keeping costs low.

In the spirit of keeping our prices as affordable as possible and offering fresh same day products, not all of the produce we purchase is organic for our regular products that are not on our organics list. BUT we do purchase organic whenever and wherever possible, so it often happens that most of the juices and other products not on the organics list have actually been made with organic produce even though we do not advertise it as such.

Feel free to check out our products page for more information about the products we offer and send us an email to receive an updated price list!

We are committed to making the freshest, highest quality, healthiest and most delicious products on the market and we believe our prices match this proposition. We take pride in creating delicious plant based products year-round and we think our prices are more than worth it! We purchase locally whenever possible and source sustainable produce when it's not possible. We do not dilute our juice or add any preservatives or pasteurize to make our juices last longer then naturally possible. Therefore we can't make extra juice to last us over long periods of time. We only use fresh produce in our creations which requires careful planning to mitigate waste. But it also allows us to offer the freshest and healthiest products possible.

Have you ever wondered why conventional juices in grocery stores don't naturally separate or bloat even after the expiry date? Its because all of the added chemicals to help keep the juice longer so it will be more likely to be sold. Our juices are as fresh as if you were to juice it yourself in your kitchen except we take care of the mess. So after hearing all of this, how much are you willing to spend on health and taste? Because we guarantee you will taste the difference between any grocery store brand and Chasers Fresh Juice. Give us a call and try it out for yourself!

We mean that our juices have not been subjected to high temperatures in the process of juicing. This high temperature heating process kills off all potentially harmful bacteria and slows down microbial growth which causes things to go bad faster. The pasteurization process increases the shelf life of juices as well as reducing the risk of contamination of harmful bacteria. This process may sound really great and helpful, but it also kills off all of the healthy and wonderful nutrients and minerals found within raw fruits and vegetables. It reduces the juice to an empty and hollow drink with very little positive and healthy life to it. One of the many reasons we drink fresh juice is to ingest and absorb all of those juicy nutrients and minerals into our bodies to maintain a healthy and balanced lifestyle. But with all of those removed we are not left with much, which is why we do not subject our juices to this process.

Since we refuse to take anything away from the juice we also refuse to add anything! We do not add any other additional preservatives and other chemical additives to increase the shelf life of our juices. We believe it takes away from the freshness, taste and naturalness of the juices. We want our products to be as healthy as possible, which is why we choose to keep them raw.